Return policy
30-Day Return Window
You may return most new, unopened, and unused items within 30 days of delivery for a refund or exchange.
Non-Returnable Items
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Custom-cut window casings
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Made-to-order curtains or blinds
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Final sale or clearance items
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Opened or installed hardware
Condition for Return
Items must be in original packaging with all tags and accessories. We reserve the right to deny returns that show signs of wear, installation, or damage.
How to Initiate a Return
Contact us at shop@infobeauty.org with your order number and reason for return. We will provide a return shipping label (cost deducted from refund unless the return is due to our error).
Refunds
Once received and inspected, refunds are processed within 5–7 business days to the original payment method. Shipping charges are non-refundable.
Restocking Fee
A 15% restocking fee may apply for non-defective returns.